Question 1

Paying through Rollet?

Accepted Answer

The payment is done automatically via the Rollet app with your registered credit card. Privacy first, so please bear in mind that we’re not familiar with your credit card or bank account details! Parking with Rollet is simple as it is: once you enter the parking lot a HUF 1900 amount will be blocked on your account as a deposit for your final parking fee. If your parking fee exceeds this amount another HUF 1900 is blocked, and so on until you finish parking. At the moment you leave the parking lot the exact amount of the final parking fee is withdrawn and all the remaining amount is freed on your account. Once again: you pay as per the official parking rates of the parking lot as using Rollet is absolutely free!

Question 2

What is the deposit for?

Accepted Answer

We need the deposit (HUF 1900, approximately EUR 5,6 / LEI 27) for our service to be as flawless as possible by having an independency on the transfer time of the banks.
When the parking price exceeds the HUF 1900 amount another HUF 1900 segment will be booked on your registered card. At the moment you leave the parking lot the exact amount of the final parking fee is withdrawn and all the remaining amount is freed on your account. Once again: you pay as per the official parking rates of the parking lot as using Rollet is absolutely free!

Question 3

You need VAT invoice covering your parking fee?

Accepted Answer

There is nothing to do but find the Invoice details in the Profile menu, click on the side bar and let us know your invoicing details, so that your VAT incoice can land in your inbox!

Question 4

Needing a monthly invoice?

Accepted Answer

We seldom say no, but in this case we have to: currently there is no possibility to send ou monthly invoice. Believe us, we are so sorry about this!

Question 5

Got a coupon from us?

Accepted Answer

First of all thank you for being with us we are happy about you! You can validate your coupon at your Profile (right bottom corner of the app) at Coupons option. Click on Validate Coupon option and insert the coupon code or scan the QR code!

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